Privacy Policy – Gatwick London Airport Taxi

What Information We Collect

We collect the information you provide directly to us, as well as information collected automatically when you use our services:

Personal Data (Provided by You)

This includes information necessary to provide and improve our services, such as:

• Name and contact information (email, phone number)
• Booking details (pick-up/drop-off locations, dates, flight details)
• Payment and billing data (processed securely via our payment partner — we do not store full card details)
• Communications (messages you send us or receive from us)

Automatically Collected Data

When you visit our website, we may collect:

• Device and browser information (IP address, browser type, operating system)
• Usage information (pages viewed, actions taken, session duration)
• Cookies and tracking data as described in our Cookie Policy

How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your bookings
• To provide customer support and respond to inquiries
• To process payments and refunds
• To enhance and personalise your experience
• To send service updates, confirmations, and notifications
• To comply with legal obligations and protect our rights

We only process your data when we have a lawful basis, such as the performance of a contract with you or legitimate business interests.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure the website functions properly
• Improve performance and user experience
• Analyse website traffic and usage patterns

You can manage your cookie preferences via your browser settings or our Cookie Policy.

Sharing Your Information

We may share your personal data with:

• Service Providers: such as payment processors and booking systems
• Drivers or partners only when necessary to fulfil your transfer booking
• Legal Authorities when required by law

Security of Your Data

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or misuse. While we strive to safeguard your data, no electronic system is completely secure, so transmission of information is at your own risk.

International Transfers

If you access our services from outside the UK, your information may be transferred to and processed in the UK or other countries where our service providers operate. We will only transfer data with appropriate safeguards in place and in compliance with applicable law.

Data Retention

We retain personal information only as long as necessary for the purposes set out in this policy, including legal, tax, accounting, or reporting requirements. When no longer needed, we securely delete or anonymise your data.

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect or process personal information from minors without parental consent.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal data
• Correct or update your information
• Request deletion or restriction of processing
• Withdraw consent where processing is based on it
• Request data portability

To exercise these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be indicated by a “Last Updated” date. Significant changes will be communicated via our website or email.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: